Not sure whether you need a private investigator? Get the answers you need.
Root Investigations
People in Queens don’t just hire private investigators for fun. We’re here as your allies to listen, take action, and get to the root of the problem. As a licensed, bonded, and insured private investigation agency, our mission is simple: to provide you with peace of mind in the form of factual evidence.
The Jury Is In – Proof of Our Results
I am very, very happy with the help I’ve received from Lizzy. I’ve used Root Investigations to help me with multiple crises, and Lizzy’s ability to ferret out information is amazing.
She is also very dedicated. When Lizzy is on the case, it’s clear she’s not limiting her time and energy to normal business hours. When she tells me she *might* have a piece of information for me within a day or two, I have come to understand that means she’ll definitely give me more than I asked for, and I’ll probably have it in less than an hour.
More than just finding information, Root Investigations is quite good at explaining the *context* of any given piece of data. And that is key. It’s one thing to know something. It’s quite another thing to understand what it *means*, and Lizzy’s guidance in such matters is beyond reproach.
I hired liz to find address and phone numbers for me and she did it in a great time frame and even emailed me to follow up with how everything went. very trustworthy and a pleasure . I would def recommend . Thank you again for changing this dead end situation for me.
Lizzy at Root is top notch! I’m an investigator in Arizona and needed some quick information from New York for a very demanding case. Lizzy was on my assignment right away and went well above and beyond my expectations. I’ll definitely use their firm in the future when I’m needing services in their area. Thanks Root!
Hired to find a telephone number of a friend who I lost touch with. The investigator was extremely helpful and found the results for me. Communication was everything! Pricing was reasonable when looking through other companies too.
I had to hire a private investigator on Long Island recently and was referred to Root Investigations. The owner is great – she kept in constant communication with me and continued to work on my case until it was solved. The whole team is knowledgable and helped me! I cannot thank them enough!!
Wonderful company and private investigator that helped me out tremendously. They kept me informed throughout the investigation, and I could not be more grateful for their services. Highly recommended!
Root Investigations went above and beyond conducting surveillance for me and helping me find out if my spouse was cheating. Thank you for your help.
This is an excellent company great private investigator I had to get a background check for potential employee at the place of business that I work at. They are really knowledgeable and I got so much more information that I would have anywhere else I’ve tried in the past. I highly recommend.
Root Investigations is the best! We needed some deep and dark web investigating to be performed on a Midwest cheating spouse case that is, actually, still ongoing and didn’t know where to turn. Lizzy was highly recommended by other investigators as being top notch in this highly niche space of Investigations. We gave the job to Root Investigations not knowing what to expect.
Within a few days, the information she was able to suss out of the dark web was amazing. So that’s how our cheating spouse hooks up when he travels to the east coast? No wonder we couldn’t find much about his activities at the general interweb layer. The only Onion I ever knew about came with my Philiy Steak and Cheese sandwich. We obviously need more training.
I will gladly hire Root Investigations again. Their prices were reasonable and fair. 5 Stars. Communications: 5 Stars. Comprehensiveness 5 Stars.
My client’s satisfaction: 5 STARS!!!
Thank you Root Investigations. You will be hearing from us again.
Top notch service. Very easy to communicate with. Thorough investigations with more than accurate results. Pays close attention to detail. When looking into the past for old records, it’s not always easy when the records are sealed, or scattered from places that no longer exist. I highly recommend their services. Tons of information was obtained. Excellent company, with dedication, and passion.
How We Can Help
Root Investigations is a licensed, bonded, and insured private investigator firm serving Queens, NY. Every day, our investigators conduct investigations throughout New York, solving infidelity, surveillance, and child custody investigations.
Our team is comprised of all highly experienced investigators, both male and female from various ethnicities. Staff ranges from former NYPD, law enforcement, FBI, CIA, to seasoned private investigators. Our diverse group of investigators allows us to blend into any situation.
Root Investigations is licensed, bonded, and insured in New York. We conduct investigations throughout Long Island (Suffolk & Nassau County), New York City (Manhattan, Queens, Brooklyn, Staten Island, and the Bronx) and Westchester County. Our goal is to solve your problem by presenting you with the evidence we disclose.
Although we have experience handling a variety of case types, our most common requests are for investigation services including surveillance, cheating spouse/infidelity, child custody, and social media investigations. If you would like more information, please contact our team today. Fill out the form below or call 516-297-1958
Whether you need physical or electronic evidence, our professionally trained New York private investigators are highly skilled in the art of covert surveillance.
Worried your spouse has been unfaithful? Our Long Island and New York infidelity investigators uncover the facts while providing you support during this difficult time.
Looking to conduct a child custody investigation? Root Investigations will help prepare you for your custody case.
Hire The Right Team
Do they have (the right) experience?
In order to make sure the job is done correctly, you need to ensure the private investigators you work with are experienced. Take the time to ask questions about who they are, how long they have been in business, and the types of investigations they specialize in. Are they familiar with the Long Island area, New York City, Nassau County, and Suffolk County? Verify the firm is licensed, bonded, and insured.
Are they properly licensed?
The state of New York requires specific licensing in order to legally provide private investigation services. Always ensure the investigators you are working with are fully licensed and insured. This will ensure that any evidence acquired will be able to stand in the court of law. Always ask for a license number, and make sure you check the license to verify its validity.
Do they have adequate resources?
Is your investigator a lone wolf, or do they work for an investigations agency? While not everyone is looking for a giant team of investigators, it is always a good idea to ask how many investigators work for the agency along with what resources they have at their disposal to assist them with your case. Conversely, if the firm is large, are they going to be able to provide your case with the attention it deserves? Most professional agencies will assign your case its own investigator, ensuring your case receives the security and attention it deserves.
Do they have up-to-date equipment?
If you are looking for evidence, you want that evidence to be as clear as possible. Is the agency you are working with keeping up with the technological changes in the investigations industry? Do not be afraid to ask your investigator what type of equipment they are using, about their security, and if that equipment yields high-quality results.
Can they prove their track record?
Make sure to ask how much experience potential investigators have with cases similar to yours. Do not be afraid to ask how well those cases worked out. A seasoned investigator will be more than happy to share their previous results – and will leave out any personal information, of course.
How is your privacy protected?
Confidentiality is a must. Don’t be afraid to ask how your investigator will handle your privacy; the last thing you want is for word of your sensitive situation to get out. A private investigator should be discreet and respectful of all the personal and private information shared between you and them.
Are they easy to reach and easy to work with?
Hiring a private investigator is stressful enough. Having to deal with a distant private investigator can make conducting your case very difficult. Before hiring them, ask an investigator how they will keep you updated on your case’s progress. Unfortunately, many investigators become hard to reach once you’ve paid them. If you feel like your investigator is not communicating properly, or if they are pressuring you and it makes you uncomfortable, do not be afraid to seek out another investigator. A private investigator’s job is to put you at ease, not add extra stress.
Are you prepared for your results?
Unfortunately, no one hires a private investigator just for fun. More often than not, you need an investigator to uncover something for you. Whether that involves loved ones or people you are close with, be sure you are ready for whatever they uncover. You need to be sure you can handle the possibility that your concerns were correct – or incorrect.
How much do they charge?
It’s important to get a clear idea of the costs and expenses involved in hiring a private investigator before agreeing to work with them. Make sure you set an agreement or contract before you hire them, as some investigators’ hourly rates do not include travel, mileage, video evidence, or reporting fees. If you PI is traveling from outside the Nassau County or Suffolk County area, these charges can come as an unpleasant surprise at the end. Root Investigations is a Long Island private investigator, serving the local New York City area. We provide an all-inclusive package rate, so there will never be any hidden fees.
Do they use illegal or unethical means to obtain information?
Even though doing anything illegal puts a private investigator’s license at risk, some take the easy way out to solve a case. Asking this question protects you, and ensures that the information they present you will be admissible in court. Root Investigations conducts all investigations in a legal and ethical manner.
Our investigators will provide you with a complementary consultation, which will help us better understand your case and specific needs.
We are a boutique private investigation agency serving New York City and Long Island with professional private investigation services.
We get to the root of the problem.
