Last Updated: 9/26/20

All Content On Root Investigations is Not Legal Advice

Thank you for visiting RootInvestigations.com. These Terms of Use (“Terms of Use” or “Terms” or “TOS”) are a legal and binding agreement between you and Root Investigations governing your access to and use of the website located at https://rootinvestigations.com. The information contained on the Site is provided for educational and informational purposes only. No information on the site should be considered legal advice. Nothing on the Site should supplement or inform in any way your legal decisions made or legal advice. Root Investigations recommends speaking to both a private investigator and your lawyer.

This Site contains general information and might not reflect current investigative developments. We do not update the material in our Site to reflect subsequent current investigative legal or other developments. All information between the user and Root Investigations is kept discreet and confidential.

Please read our Disclaimer below, which is incorporated into these Terms, for additional limitations on the use and effect of the Site. The “TOS” outlines the conditions on which the Site is made available to you. Read the Terms of Use carefully. If you use this Site, you are deemed to have agreed to these Terms of  Service. Please call us at (800) 806-4314 or email us if you encounter an accessibility or usability issue on this site. 

We may update, change, modify, or revise these Terms of Use at any time and for any reason. Any changes will become effective along with the date on which it was most recently revised as indicated by the “Last Updated” heading at the top of these Terms of Use. It is your responsibility as the consumer to review the Terms of Use regularly for updates. Please contact us as provided above if you would like information regarding any modifications. 

Communication with Root Investigations

To ensure that consumers’ inquiries are handled accurately, courteously, and promptly, phone calls between you and Root Investigations or any of our investigators might be recorded if in a one-party state. From time to time, Root Investigations might call and/or send text messages to you at any telephone number associated with your account if given permission by the consumer. You certify, warrant, and represent that the telephone numbers you have provided to us are your contact numbers and/or email addresses and are okay to reach you at. By providing your email address, you agree Root Investigations may send emails to you at any email address you provide us to the extent permitted by law.

Use of Site

Root Investigations Site is solely for your personal use in accordance with these Terms of Use. No information on the website should be copied, reproduced, distributed, transmitted, displayed, or republished, unless permission is provided by the Site.

Root Investigations may at any time, for any reason, and without notice or liability: (a) modify, suspend, or terminate operation of or access to the Site and related services, or (b) change, revise, or modify the Site and affiliated services.

Intellectual Property Rights and Web Site Ownership

Root Investigations software, systems, technology, are owned by or licensed to Root Investigations and are protected by copyright, trademark, trade dress, patent, and/or other intellectual property rights and proprietary rights. 

You are strictly prohibited from using any Root Investigations intellectual property except as expressly provided in these Terms of Use. You are also advised that Root Investigations and its investigators will aggressively enforce its intellectual property rights to the fullest extent of the law.

Privacy Policy

Please review our Privacy Policy as posted on the Site (the “Privacy Policy”), which is incorporated herein and also governs your use of the Site, to understand Root Investigation’s privacy practices https://rootinvestigations.com/privacy-policy/

Restrictions on Use of Site

You agree not to:

We reserve the right to prohibit access, use, conduct, communications, or content that we, in our sole discretion, deem to be harmful to the Site, users, us, our brand, or any other person or entity, or that violates the TOS and/or applicable law.

No Relationship or Obligation Arises from Use of the Site

The law differs in every jurisdiction, and you should not rely on any opinion except that of an investigator you have retained who is licensed in your state who has a professional duty to advise you after being fully informed of all the pertinent facts. In New York, all investigators must be licensed and insured and familiar with the legal implications of the case you are conducting. All readers should seek professional counsel through a licensed investigator about their specific case, along with a licensed attorney regarding their legal rights and remedies. ROOT INVESTIGATIONS EXPRESSLY DISCLAIMS ALL LIABILITY WITH RESPECT TO ACTIONS TAKEN OR NOT TAKEN BASED UPON ANY INFORMATION OR OTHER CONTENTS OF THIS SITE. Viewing the Site, or communicating with Root Investigations by Internet e-mail or through the Site does not constitute or create a private investigator-client relationship. In order to retain Root Investigations private investigators, the investigator must be retained along with a signed document. The content on the site is not intended to create a private investigator-client relationship, and shall not be construed as legal advice. Only your lawyer can provide you with legal advice. Using the live chat option or submitting a question through email does not provide representation as a client.

Privacy & This Site Does Not Provide Investigator Advice

Information sent to Root Investigations via Internet e-mail or through the Site is not secure and is done on a non-confidential basis. Root Investigations takes all reasonable steps to keep all communications private,e however, because of the Internet, we cannot guarantee an individual in your home or otherwise obtains evidence of you visiting our website. As per NYS law, no private investigator is allowed to guarantee results to a client.

The content provided on the Site is for informational purposes only. The information is not intended to be a substitute for professional advice. Always consult a lawyer. 

Root Investigations Is Not Responsible for Content; Limitation on Liability

Root Investigations may periodically change, remove, or add the material on the Site without notice. This material may contain technical or typographical errors. Because of this, Root Investigations does not guarantee accuracy, completeness, or suitability. Root Investigations assumes no liability or responsibility for any errors or omissions in the contents of the Site. Using the Site is at your own risk and is not liable to you or any other person for any indirect, special, incidental, or consequential damages of any kind arising from your access to, or use of, the Site.

Any and all claims by you arising out of or related to the Site or your use thereof may be resolved only through binding arbitration in  New York State. You agree that total liability of Root Investigations is limited to the cost of services not yet rendered in the event Root Investigations is found responsible for any percentage of liability. Root Investigations shall not be liable for any damages suffered by the user, and its assignments, that result for the use of the site, and including without limitation be liable for any damages resulting from the interruption of access or breach  of security. We do not guarantee or provide implicit or explicit warranty regarding access. You are advised alternatives do exist, and you use this site at your sole risk.

Third-party Web Sites

The Site contains links to third-party websites for the convenience of our users. Root Investigations does not endorse any of these third-party sites and does not imply any association between Root Investigations and third party websites. Root Investigations is not affiliated with those sites, and therefore, does not control these third-party websites and cannot represent that their policies and practices will be consistent with this TOS. If you use links to access and use such websites, you do so at your own risk. These links are provided only as a convenience to the consumer. These Terms only apply to the Site and do not apply to any linked sites. We encourage you to read and understand the terms of use of any linked sites that you visit. Links do not imply that we sponsor, endorse, are affiliated with or associated with, or are legally authorized to use any trademark, trade name, service mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through any linked site.

State Laws Vary

Root Investigations is licensed in the state of New York, and thus, follows all New York State private investigator laws. Please recognize that the laws of each state for licensing investigators are different. The Site contains information about general or common rules that apply in New York State.

Root Investigations Clients

Only individuals who have entered into a mutually signed retainer agreement with Root Investigations are our clients (“Root Investigations Clients”). All information is ensured to be pursuant to such an investigator/client relationship and will not be shared with third parties unless the client requests us to share information with their lawyer. 

Legal and Ethical Requirements

Root Investigations complies with all legal and ethical requirements in compiling the Site. The user of this site shall use it according to all local, state, federal laws, and regulations. We welcome comments about our compliance with the applicable rules and will update the site as warranted, upon learning of any new or different requirements. Our official address is as follows:

Root Investigations
133C New York Ave
Huntington, NY 11743

State Advertising Disclosures

Because the Site may be viewed from anywhere in the World, Root Investigations cases are conducted in NYS and prior results do not guarantee a similar outcome. Similarly, in NYS, no private investigator is allowed to guarantee the outcome of an investigation or guarantee results. 

Governing Laws in Case of Dispute; Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the State of New York, USA. Any and all disputes arising hereunder shall be governed as set forth in the Arbitration section below.


You are solely responsible for any information, content, or material you transmit to or through the Site contact form, live chat, or telephone calls (“Submissions”). Root Investigations takes no responsibility and assumes no liability for any Submission.

International Use

The Site is controlled, operated, and administered by Root Investigations in New York, USA and is only intended for use therein.  We make no representation regarding the use of the Site outside of New York State.

Other Terms

These Terms of Use and Privacy Policy shall continue in full force and effect. These Terms of Use, together with our Privacy Policy, as each is currently posted, constitute the entire agreement between Root Investigations and you with respect to your use of the Site.

Root Investigations may, in its sole discretion and without prior notice, block and/or terminate your access to the Site and if we determine that you have violated these Terms of Use or other terms or agreements or that may be associated therewith or if you use the Site in a way that we deem, in our sole discretion, to be an unacceptable use.

Links to Website

Root Investigations encourage links to this Site. If you choose to link to this Site, we allow you to link to or any specific page. Please email info@rootinvestigations.com. We allow all visitors of the Site to link to our site how they feel necessary. Root Investigations recommends this as a convenience to our visitors and makes no endorsement or warranty of the site or accept any liability or responsibility of anything on third party sites. Internet websites change rapidly and links may change, send us an email to info@rootinvestigations.com to report these.


Copyright ©2019 Root Investigations LLC. All rights reserved. All information presented on this site is copyrighted and owned by Root Investigations, unless in the public domain. Any distribution of all or part of any materials found on this site is expressly prohibited.

    • reproduce, distribute, publicly display, or otherwise transfer the Site;
    • the user agrees not to use or modify content on this site. User agrees not to tamper, adapt, modify, reverse engineer, or decompile the Site;
    • remove, obscure, or modify any copyright, trademark, or other proprietary rights notices, marks, or labels contained on or within the Site;
    • frame, mirror, or incorporate into another website, application, on another service;
    • use the Site for any unlawful, fraudulent, or malicious purposes, or to solicit any such activity;
    • attempt to gain unauthorized access to any accounts, features, systems, or networks through hacking, password mining, or any other means;
    • interfere with any access control measures or attempt to disable or circumvent such security features;
    • post, transmit, submit, or include any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable content, material, or information of any kind, or any content, material, or information that may give rise to criminal or civil liability;
    • submit or post any false or misleading information; and/or
    • violate, infringe, or misappropriate the intellectual property, publicity, privacy, or other proprietary rights of Root Investigations, its licensors, or any other person or entity.